As part of the strategy to provide our clients with continuously improving service we have commenced a programme to develop our managers of the future. This combines the recruitment of new graduate level trainees with a structured programme of development for new and existing management talent.
We have been working in collaboration with our business adviser, Ian Parker from Henchards, on the company’s strategy and a key element is to build the management capability that will drive the company’s future growth and create a robust structure.
The development programme covers technical skills, client service, commercial awareness, people development, quality management, lean manufacturing and health and safety. In addition the team will have the opportunity to gain work experience at several of Tuplin’s growing number of manufacturing, packing and storage facilities.
The training is being delivered by a combination of internal sessions led by the company owners, Alistair and Lisa Henderson, and external experts for subjects such as freight forwarding, lean manufacturing and health and safety. Members of the Tuplin team will also have the opportunity to achieve accreditation in industry acknowledged subjects such as transport management.
This programme, which has a critical internal rationale, forms a central part of Tuplin’s strategy of providing our clients with the best service in the industry. By increasing the skill, knowledge and capability of the management team the company will deliver consistently high service standards for existing and new clients in existing and new markets.
Commenting on the programme Alistair Henderson said “Around three years ago we recognised we needed to move the company to the next level both in terms of its scale and growth, which we have achieved through acquisitions and organic growth, and in terms of its future management capability and structure.
“At this time we engaged with Ian Parker at Henchards and developed our plan. This plan has helped steer the decisions and growth of the business, including the evaluation of unforeseen opportunities. The management development programme is a specific initiative in response to having identified a potential weakness in the business. I am now very confident that we have the team and the capabilities to drive the business forward over the next few years.”