International relocation of a sophisticated and high value flight simulator

We were approached by an international flight simulator manufacturer to pack and move a high-tech system from Brunei to Paris. The company needed Tuplin to handle every aspect of the project, from supply of labour to applying for local `wide load` permits, handling the whole consignment from door to door.

This included case design and manufacture, full sea freight packing and securing, loading and unloading, customs clearance, document preparation and local handling.

Once we understood the client’s requirements, we provided a provisional agreement and despatched one of our experts to Brunei to carry out a full site survey. This included a full assessment of local agents and partners, and a full briefing to our client for the entire project.

The two day site survey revealed that it was impossible to source the packing cases and materials locally to meet their customer’s delivery requirements.

So we provided a new solution.

The Solution

The most viable option for this project was to build all cases in the UK and ship them with additional packing materials over to Brunei.

Our expert consultant was able to take exact measurements for all the items being relocated, creating an exact list of requirements to complete the relocation.

Within 5 days, the cases were built, packing materials ordered, then loaded onto two 40’ containers with all the tools and specialist equipment needed to pack the flight simulator components on-site in Brunei.

The arrival of the containers was coordinated with our team who were flying out to Brunei to manage the process. This included operation of all access equipment such as cranes and forklifts, working alongside the flight simulator engineers.

Despite the fast deadline, initial problems with locally sourcing materials, the humidity and 40+ degrees temperature, the goods arrived in Paris, via Singapore and Le Havre Port, exactly as scheduled.

The Benefits

  • Full project management and handling for peace of mind
  • Fast turnaround to meet tight schedules
  • Experienced and flexible experts to provide solutions for any challenges
  • Custom case making and packing to suit any specification

Read the next case study to see how Tuplin provided guaranteed packing and reporting services for international shipping.

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